As price gaps narrow, loyalty drives hotel direct bookings - Points, elite recognition, and upgrades are increasingly the key differentiators for hotel brand channels.
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Today's Brief
AI as travel inspiration, not final authority - Why travelers respond better when artificial intelligence sparks ideas rather than makes decisions.
Feb 26, 2026 • Hospitality
Ai reshapes hiring priorities across the travel industry - Agentic ai adoption is pushing travel companies to rethink talent, skills and workforce strategy.
Feb 26, 2026 • Hospitality
Wellness becomes core brand architecture for Regent hotels - IHG positions integrated spa design, rituals and service philosophy as a defining luxury brand pillar rather than a standalone amenity.
Feb 26, 2026 • Hospitality
ChatGPT says ads will be ‘an iterative process’ - OpenAI tests monetization while aiming to preserve user trust and product experience.
Feb 26, 2026 • Marketing
Claude AI crawlers explained for hotel websites - How Anthropic’s bots influence hotel visibility, distribution and content control in the ai search era.
Feb 26, 2026 • Hospitality
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