Read before the guest: Gmail's AI skips your newsletter - Google's AI Inbox reads only the Primary tab, where your booking confirmation lands and your newsletter doesn't.

Oct 28, 2026 • Hospitality

Meta’s AI agent will book hotels direct. Nobody has named the price. - From early 2027, Cloudbeds hotels in the US can take bookings from Meta's Muse straight into the PMS, sold in the same product line as their Google Hotel Ads, on terms neither Cloudbeds nor Meta has published.

Oct 28, 2026 • Hospitality

China's top chatbot won't sell hotels a better ranking. It takes 12% instead. - When Doubao, the chatbot from the company behind TikTok, sends a guest to book on its sister app, the hotel now pays 12% instead of 8%.

Oct 28, 2026 • Hospitality

The last pricing control you own is the one you spend least on - Four in ten hoteliers set their rate by gut feel or on a spreadsheet. It's the one price Booking.com doesn't set for them..

Oct 28, 2026 • Hospitality

Before you sign: What a soft brand pays you for a free night - When a loyalty member stays on points, the chain pays the hotel for the room. Two of the largest chains' 2026 agreements don't say how much, and owners of nearly 1,000 hotels asked this summer for more..

Oct 28, 2026 • Hospitality