Hotels losing pricing control: You set the rate. Booking.com sets the price. - Half of Europe's hotels say an OTA sells their rooms below their own rate. Their own reservations teams now quote against that price..

Sep 28, 2026 • Hospitality

Amex GBT has already told your corporate buyers what your 2027 rate increase should be - In Madrid it's somewhere between 6.1% and 9.2%. The biggest corporate travel agency has told buyers to plan on the low end, and they'll have read it before they answer your RFP..

Sep 28, 2026 • Hospitality

Your guest keeps checking the price after she books. She cancels while it's still free. - Four in ten travelers keep watching the price of a room they've already booked. Two million real bookings show what they do when a hotel nearby gets cheaper, and why the cancellation costs you more than it costs the OTA..

Sep 28, 2026 • Hospitality

Your uncharged Booking.com cards become Booking's revenue after a year. - Booking.com's partner rules give you 365 days after check-out to charge each virtual card. After that, the unused balance becomes its revenue. Expedia's cards expire at 180..

Sep 28, 2026 • Hospitality

Austria's hotels have taken Booking.com to Brussels. Four of their five complaints are in the contract you signed. - Austria's hotel association asked the European Commission to find Booking.com in breach of the Digital Markets Act over five practices, from uncapped payment fees to suspension without warning, and four of them are written into the platform's standard terms..

Sep 28, 2026 • Hospitality