Business travel 2025: Insights from Booking.com for Business

How sustainability, AI, and personalization are shaping the future of corporate travel

Mar 28, 2025

As we move into 2025, the business travel landscape is undergoing a major transformation. Driven by technological innovation, environmental concerns, and shifting employee expectations, companies are rethinking how, why, and where their teams travel. Booking.com for Business forecasts a year marked by the rise of sustainable transportation, AI-powered planning, immersive experiences, and a stronger emphasis on inclusivity and safety. These trends reflect a broader push towards smarter, more personalized, and purpose-driven corporate travel.

Key takeaways

  • Growth in sustainable ground transportation: Ground travel is becoming the preferred choice as companies aim to lower carbon footprints. Trains, 12 times more efficient than flights, are replacing short-haul air travel in many corporate itineraries.
  • AI-assisted travel planning: Tools like Mindtrip and virtual assistants from Booking.com and TripAdvisor are streamlining itinerary creation and updates, while apps like DeepL enhance communication with real-time translations.
  • Inclusive travel policies: Companies are expected to adopt more inclusive travel practices, ensuring that employees of all backgrounds and abilities feel safe and supported during work-related travel.
  • Virtual reality hotel and venue previews: Immersive hotel and venue walk-throughs via VR are gaining traction, helping travelers make informed decisions and manage expectations before arrival.
  • New distribution capability (NDC): Airlines are leveraging IATA’s NDC for dynamic pricing and personalized offers, giving travelers better options and faster rebooking in case of delays or disruptions.
  • Business travel safety apps: In response to global instability, companies are adopting apps to track traveler locations and respond quickly to emergencies, strengthening duty of care.
  • Immersive event experiences: In-person conferences are making a strong comeback, enhanced by tech-driven, sensory-rich formats that blend networking with engaging, festival-like atmospheres.
  • Personalized travel options: AI and big data are enabling hyper-personalized experiences, from preferred flight times to tailored booking suggestions based on individual travel history.
  • Streamlined corporate booking tools: Automation and centralized platforms are replacing manual processes, offering a seamless experience for planners and travelers alike.

Get the full story at Booking.com for Business

Related must-reads

JOIN 34,000+ HOTELIERS

Get our Daily Brief in your inbox

Consumers are changing the face of hospitality - from online shopping to personalized guest journeys and digitalized guest experiences ...
we've got you covered.

By submitting this form, you agree to receive email communication from Hospitality.today and its partners.