Expedia's AI chatbot goes mobile

The company has released the first version of a travel planning chatbot powered by ChatGPT on its mobile app

Apr 5, 2023

Expedia users can now use the tool — a separate chatbot from the virtual agent that the app has already had - to help during travel planning by asking general questions about a destination or trip ideas.

Key takeaways

The tool automatically saves hotels that the chatbot recommends;
The user can then go to the “Trips” tab within the app and click on the saved items to check availability for booking;
The tool does not yet offer specific real-time information about details like pricing and events.

Get the full story at Yahoo! Finance and watch a demo at Expedia

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