Five challenges affecting business travel in 2024

SAP Concur’s latest report shows that companies need to balance numerous factors related to business travel

Sushant Hain, SAP's chief revenue officer for Asia Pacific and Japan, highlighted the need for companies to balance competing business objectives with the travel needs of their employees. They must address employees' reluctance to travel due to the potential disruption to their work-life balance and respond to the growing demand for sustainable travel options.

Key takeaways

• Organizations can take several steps to address these challenges, such as increasing the flexibility of their travel policies and leveraging emerging technologies such as AI. These technologies can provide data-driven insights to streamline workflows, reduce disruptions, lower costs and improve employee satisfaction;
• For business travel to be effective and deliver a strong return on investment, executives must identify and address potential friction points. This includes managing the risk of disruption, overcoming employee resistance to travel, balancing operational costs with sustainability goals, ensuring equitable access to travel opportunities, and leveraging AI to create a seamless experience from making travel arrangements to ensuring travel safety and security.

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