Hotels navigating corporate travel changes in hybrid work era

Remote work's ascent caused demand shifts, prompting hoteliers to doubt pre-pandemic business travel recovery

Aug 31, 2023

The surge in remote work has hotels questioning if business travel will return to pre-pandemic levels. Success once measured by reaching 2019 norms now requires redefining "normal" for 2023.

Key takeaways

  • While remote and hybrid work benefit leisure travel, other segments suffer. Virtual meetings replace some in-person business interactions.
  • Companies lean toward one major annual in-person gathering, not quarterly. As in-person meetings shift, hotels ponder a revamped business travel model.
  • Tech adopts hybrid work, but CEOs in sectors like banking push office return. Returning employees might take shorter corporate trips to match remote work schedules.

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