How Gen Z work ethic and attitudes are impacting the workplace
One of the major challenges in the hospitality industry is coping with the pressure coming from Gen Z work ethic and attitudes
Today's generation expect more engaging and meaningful jobs and are far less likely to adhere to the traditional, purely vertical, "chain-of-command" style of leadership that still characterizes many hospitality-related organizations.
Key takeaways
- Cross-silo collaborations may shape employees’ career development paths - that is, by helping them develop a wider panel of skills and expertise;
- Enabling employees to take more ownership in the decision-making process and doing more delegation will also enable all employees to increase their skills and autonomy;
- Hospitality leaders must allow each employee to become a player in their own career by complementing the projects offered with the development of technical and behavioral skills.
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