How OTAs comply with California's junk fee law
Booking.com, Airbnb, and Expedia/Vrbo are all complying with California's new junk-fee transparency law, but their approaches vary widely
The new law, which became effective this week, requires travel sellers and others to display the total price, including mandatory fees, upfront. They don’t have to show taxes on first view.
Key takeaways
- However, Expedia.com is displaying the total cost upfront in bold, including fees and taxes, for hotels;
- Airbnb, Booking.com and Vrbo do not show the total rate and fees upfront, including taxes.
- In California and for California-based shoppers elsewhere, for both hotels and short-term rentals, Booking.com displays upfront the nightly rate, including fees, but excluding taxes.
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