How technology will transform travel agent jobs
Traveltech must support its agents, and brands like Expedia and Booking.com have already implemented useful solutions for travel agents
Once tech companies help automate searching, offering and post-booking support, travel agents will be left with gathering personal travel experience and sharing this knowledge with clients.
Key takeaways
- Expedia Open World encourages SMBs and startups to build better tools with the help of its platform;
- Booking.com’s travel agent platform provides a comprehensive dashboard for managing reservations and simplifying accounting processes;
- More tech companies offering platforms to travel agents, transforming their roles and shifting the paradigm of the travel industry.
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