IDeaS' hotel technology predictions for 2024
Gathering insight from industry leaders around the world, the revenue management specialist prognosticates on what may be in store for 2024
Hotel revenue management software and services provider IDeaS released a new report 'Future Forecast: Six Hotel Technology Predictions for 2024'. Gathering information from some of the top minds in the industry, IDeaS releases six bold hotel technology predictions that it believes will shape the year to come.
Key takeaways
- The continued breakdown of hospitality data silos: The hospitality industry collects an incredible amount of valuable guest data, but it’s often coming from disparate sources with no clear view of the entire guest experience. IDeaS foresees this changing fast as hoteliers look to maximize the value and power of their data in 2024;
- Revenue management will leave the confines of hotel walls: The discipline of revenue management is poised to expand beyond its traditional home within hotels. IDeaS predicts campsites, “glamp-sites”, cruise ships and other similar-but-different accommodations providers will begin to embrace the benefits of revenue management practices;
- AI is set to redefine the guest experience: 2023 was the world’s introduction to generative AI, with tools like ChatGPT and DALL-E capturing the public’s imagination. IDeaS believes 2024 is when the hospitality industry will start putting the transformative power of AI to work, with far-ranging implications for what the future of the “typical” guest experience can be.
Download the full report at IDeaS