Shiji's 2024 Hospitality Technology Distribution Chart

Consolidation in the sector, brand evolutions, and a focus on personalization are some of the key trends defining the 2024 hospitality distribution landscape

Characterised by ongoing acquisitions, strategic brand movements, and the introduction of new segments, it is a busy time in hotel tech. We analysed the chart compared to it’s previous version to see what are the trends and directions shaping hotel technology’s future. From strategic acquisitions enhancing customer relationship solutions to the recognition of crucial roles played by Travel Affiliates and Bedbanks, the industry is moving towards a convergence of services and experiences.

Key takeaways

• The trend of acquisitions and consolidation since 2022 has continued apace, with notable acquisitions by Cendyn and SHR Group reflecting a concerted push for the creation of one-stop-shop platforms;
• Several brands have introduced new products, such as Shiji with its innovative Shiji Enterprise Platform (PMS), while others have rebranded completely in order to evolve with the market;
• The 2024 chart also introduces two new sections, highlighting the crucial roles of Travel Affiliates in expanding the reach of travel services and of Bedbanks as crucial intermediaries between hotels and travel agencies.

Get the full story at Shiji