Sofitel makes a stylish TikTok debut

A playful video series redefines luxury hospitality storytelling for a new generation of travelers

Mar 27, 2025

The French luxury hotel brand is launching a new video-first campaign titled ‘Sofitel Encounters’, showcasing a playful and cinematic view of luxury hotel life. The campaign will appear on Instagram, Facebook, YouTube, and, for the first time, TikTok - marking a new chapter in Sofitel's social media presence.

Key takeaways

  • ‘Sofitel Encounters’ is a video series blending elegance, humor, and behind-the-scenes storytelling with heartfelt guest-staff moments across Sofitel hotels.
  • The three-part series introduces quirky characters and humorous scenes like croissant debates, ASMR pillow reviews, and quirky morning routines.
  • The campaign highlights Sofitel’s signature touches, such as La Haute Croissanterie and the personalized ‘Sofitel MY BED’ experience.
  • This marks Sofitel’s debut on TikTok, targeting a younger, Gen Z and Millennial audience with relatable, snackable content.
  • The campaign aims to connect authentically through refined yet playful storytelling on modern digital platforms.

Watch the videos on TikTok

Related must-reads

JOIN 34,000+ HOTELIERS

Get our Daily Brief in your inbox

Consumers are changing the face of hospitality - from online shopping to personalized guest journeys and digitalized guest experiences ...
we've got you covered.

By submitting this form, you agree to receive email communication from Hospitality.today and its partners.