The AI empowered business travel program
AI presents numerous opportunities to transform travel programs, ranging from sourcing and contracting to traveler servicing and distribution and booking
The impact of AI on business travel was a central focus during the Big Idea sessions at both the GBTA APAC and GBTA Europe conferences, shedding light on the implications, opportunities, and challenges for the travel industry.
Key takeaways
- Rate comparison: AI’s data classification capabilities facilitate rate assessments across diverse sources, predicting market trends;
- Expense management: AI seamlessly matches transactions with credit card data, saving considerable time and ensuring accuracy in financial records;
- 24/7 Traveler FAQ: AI-powered chatbots enhance traveler experience by providing round-the-clock assistance, freeing up time for travel managers.
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