The future of revenue managers in the age of AI co-pilots

In the rapidly evolving landscape of hospitality revenue management, artificial intelligence has emerged not just as a tool, but as a potential co-pilot

May 13, 2024

Where it started out as handling complex data analysis, forecasting, and giving recommendations for the decision-making process, it soon moved to automation and finally contextualization.

As AI technology advances, the hospitality industry must consider how to best integrate these tools with human expertise to enhance both operational efficiency and guest satisfaction. To become a collaborator or a displacer.

This shift prompts an essential question: Will AI soon take the steering wheel in revenue management, signalling the end for human revenue managers?

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