Travel websites failing basic accessibility tests

Travel websites are among the worst offenders when it comes to accessibility, a new report finds

Aug 30, 2023

The inaugural Digital Accessibility Index by Audioeye has unveiled persistent problems across various travel websites. These issues encompass straightforward enhancements like the absence of alternative descriptions for hotel photos.

Key takeaways

  • Conducted by a panel of proficient evaluators with diverse disabilities, the study unveiled consistent obstacles that impeded the seamless process of booking hotels and flights.
  • Frequently encountered shortcomings also comprised of pop-up windows devoid of information for users with visual impairments, along with inadequate detailed portrayals of hotel rooms and other facets of properties.
  • Moreover, navigation predicaments and problems related to website signage were common. Instances such as links lacking labels meant that testers had to rely on contextual cues from surrounding text to ascertain the destination of a link.

Get the full story at Phocuswire

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