UK: OTAs under fire for charging more than airlines
Online travel agents have been accused of charging higher rates for flights than fares offered direct by airlines
Which? warned that OTAs are often more expensive than carriers due to “eye-watering” rates charged for extras like luggage and seat selection.
It was found to be cheaper in all cases to book directly with the airline if adding on extras like hold luggage or making seat selection, despite the headline prices offered by OTAs often being marginally cheaper.
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