Your hotel CRM provides a wealth of useful information about your guests’ digital identities
As technology sits at the center of daily hotel operations, proper personalization means utilizing the data we have on our guests to create targeted and effective marketing campaigns
Here’s how to leverage these digital identities across each phase of travel, from dreaming to planning, booking and experiencing.
Download the report at Cendyn
McKinsey on how to build a customer-back business model in 2025 - Driving impactful digital transformation requires more than technology; it requires organizations to rethink their mindset, capabilities, and operating model.
How guest feedback can shape hotel pricing strategies - How do you turn guest feedback into actionable strategies that inform your pricing and maximize revenue?.
Resort fees finally declared war by new FTC rules - The FTC's final Junk Fees Rule prohibits deceptive pricing and hidden fees in live event ticketing and short-term lodging.
JOIN 34,000+ HOTELIERS
By submitting this form, you agree to receive email communication from Hospitality.today and its partners.