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Today's Brief
Hotel booking is a post-truth nightmare
- Buying stuff online is often stressful, but booking a hotel these days is a uniquely excruciating experience.
May 2, 2023 •
Hospitality
US consumers send mixed signals in an uncertain economy
- With inflationary pressures and a tight labor market, a new McKinsey survey shows that shoppers sometimes feeling and acting in contradictory ways.
May 2, 2023 •
Travel
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Hotels rethink rate strategies
- Consumers are no longer buying on impulse when it comes to booking travel and are willing to shop around more.
May 2, 2023 •
Hospitality
Huge growth and ethical concerns make Airbnb users think again
- The site’s success has led to it being accused of swamping tourist hotspots with short-term lets and forcing out locals.
May 2, 2023 •
Hospitality
GDS no longer the center of the airline world
- American Airline's removal of many discount fares from GDSs caused a commotion in the travel industry that is only now beginning to die down.
May 2, 2023 •
Hospitality
Marriott first to include resort fees in total prices
- The company plans by May 15 to disclose resort fees in the total prices it displays in its initial search results on its website and mobile app.
May 2, 2023 •
Hospitality
Building discounts into your revenue management strategy
- It’s a challenging time for hotel revenue managers. Travelers want more value for their money, and hotels need to reduce costs and drive revenue.
May 2, 2023 •
Hospitality
‘Godfather of AI’ quits Google, warns over dangers of machine learning
- The neural network pioneer says dangers of chatbots were ‘quite scary’ and warns they could be exploited by ‘bad actors’.
May 2, 2023 •
Travel
... in case you missed it, our
Daily Brief May 1, 2023
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