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Today's Brief
How Airbnb fails to protect its guests from hidden cameras - A months-long CNN investigation found that Airbnb has worked to hide thousands of complaints about properties with hidden indoor security cameras.
Jul 11, 2024 • Hospitality
Travel + Leisure reveals winners of its 2024 World's Best Awards - In its 29th year, the 2024 World's Best survey highlights emerging travel trends and destinations resonating with today's travelers.
Jul 11, 2024 • Hospitality
Shiji Group
Guest Reviews Like Never Before
We analysed a full year's worth of guest review data in five global regions, free for hospitality.
Download Report
Are hotel guests getting more difficult these days? - Many hoteliers buy into the illusion that guests are increasingly rude and difficult, reinforcing these stereotypes to frontline customer service staff.
Jul 11, 2024 • Hospitality
Why AI will force change in travel marketing - The search marketing landscape is about to change, and the impact will be particularly felt in the travel industry.
Jul 11, 2024 • Marketing
AI washing: Are buyers being misled? - AI washing is a marketing tactic that involves making misleading or exaggerated claims about a company's use of AI in its products or services.
Jul 11, 2024 • Hospitality
Artificial intelligence guide for hotels - AI in hospitality enhances hotel management and guest services by automating tasks, personalizing experiences, optimizing pricing, and improving efficiency.
Jul 11, 2024 • Hospitality
... in case you missed it, our Daily Brief July 10, 2024
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