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Today's Brief
Booking.com to compensate not all hotels over delayed payments
- OTA apologizes to partners left out of pocket, but those told they do not qualify for compensation say it adds insult to injury.
Nov 13, 2023 •
Hospitality
More than one-third of leisure travelers have used GenAI tools
- Travelers are finding to be useful in their planning processes, according to new research.
Nov 13, 2023 •
Hospitality
Shiji Group
Guest Reviews Like Never Before
We analysed a full year's worth of guest review data in five global regions, free for hospitality.
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How modern air travel got so miserable
- A legal scholar explains how air travel became "The Hunger Games" - and why it wasn't always this way.
Nov 13, 2023 •
Travel
Booking.com settles Italian tax dispute
- The OTA welcomed the deal in a statement and agreed to pay about Euro 94 million to settle a tax dispute in Italy.
Nov 13, 2023 •
Hospitality
A two-hour walking tour with ChatGPT
- The AI app has been praised and panned for its itinerary planning abilities. The Guardian's travel writer Kate Hennessy puts it to the test.
Nov 13, 2023 •
Travel
How influencer content is reaping rewards for travel companies
- New study analyzes the typical profile, expectations, and results driving social marketing success in travel.
Nov 13, 2023 •
Marketing
How to spot greenwashing when booking a hotel
- Some hotels are still hiding behind labels such as ‘eco-hotel’ or ‘planet-friendly’ despite being far from sustainable.
Nov 13, 2023 •
Hospitality
Four ways to increase hotel ancillary revenue
- Encouraging guests to purchase added services can also improve their experience at your hotel.
Nov 13, 2023 •
Hospitality
... in case you missed it, our
Daily Brief November 10, 2023
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