Read in browser Today's Brief Robots are changing the face of customer service - Robots like Hilton’s “Connie” are already handling guest experiences in hotels, restaurants, and shops around the world. Mar 23, 2023 • Hospitality Younger travelers more worried about risks of business trips - Despite the relaxing of most Covid-related travel restrictions, the spectre of Covid is still hanging over business travel. Mar 23, 2023 • Travel The Hotels Network How AI increased THE THIEF’s website conversion by 25% Hyper-targeted offers with Predictive Personalization drove additional revenue, cut promotional costs, and significantly boosted direct bookings. Learn more SiteMinder’s hotel booking trends for 2023 - This year's report includes key market intelligence and metrics from more than 100 million reservations. Mar 23, 2023 • Hospitality Airbnb used to be cool. What happened? - An open letter to Airbnb with 15 things you need to do if you want to be cool again. Mar 23, 2023 • Hospitality How ‘travel aesthetics’ are ruining travel for everyone - Social media is overflowing with picture-perfect travel imagery - a problem for destinations, and for travelers too. Mar 23, 2023 • Marketing How the world’s best hotels make you happy - How luxury hotel designers provide that unexplainable sense of relaxation and happiness. Mar 23, 2023 • Hospitality Technology hotels should invest in to increase profit - An interview with Tina Markowitz, VP of Digital Marketing Media & Analytics at Cendyn about digitalization in the hospitality industry. Mar 23, 2023 • Hospitality Will Google’s rush to join chatbot party with launch of Bard backfire? - Success of AI-powered rivals ChatGPT and Bing Chat has forced its hand, but release brings risks for tech giant. Mar 23, 2023 • Marketing ... in case you missed it, our Daily Brief March 22, 2023 Advertising   Contact   Legal   © 2025 Hospitality.today™