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Today's Brief
Booking.com warns of up to 900% increase in travel scams - The OTA is warning artificial intelligence is driving an explosion in travel scams.
Aug 23, 2024 • Hospitality
Expedia vet building an AI agent for business travelers - A group of longtime travel industry veterans are teaming up on a new startup called Otto that is developing an AI-powered virtual assistant for business travel booking.
Aug 23, 2024 • Travel
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American Express reveals business travel trends - American Express has released its Amex Trendex: Business Travel Edition, which tracks the evolution of travel policies and trending destinations.
Aug 23, 2024 • Travel
There’s a boom in smaller meetings and events - That shift has a growing number of travel managers and hotels revamping their offerings to cater to this new kind of business travel.
Aug 23, 2024 • Hospitality
Hospitality retail technology aims to deliver the "ultimate guest experience" - Hotel guests are now turning to retail platforms in the same way they once relied on a hotel concierge in the pre-digital era for recommendations on activities, restaurants and more.
Aug 23, 2024 • Hospitality
Hoteliers explore marketing strategies for different generations of travelers - Two of the hotel industry's biggest demand segments - Gen Z and baby boomers - couldn't be more different from each other.
Aug 23, 2024 • Hospitality
... in case you missed it, our Daily Brief August 22, 2024
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