Transforming a 200 room hotel with AI and automation - Implementing AI and automation in hotels means envisioning a seamless blend of technology and hospitality.

Nov 15, 2024 • Hospitality

50 basic ChatGPT prompts for hoteliers - Here's how ChatGPT can help hoteliers improve guest interactions and streamline internal processes.

Oct 3, 2024 • Hospitality

Shiji unveils enhanced Single Guest Profile feature in hotel PMS - The Single Guest Profile feature allows seamless management of guest information across multiple properties within a hotel brand or group.

Sep 26, 2024 • Hospitality

The RFP Process for Hotel PMS - As hotels begin the RFP process, it's critical to understand its purpose and structure to effectively manage the vendor selection journey.

Aug 28, 2024 • Hospitality

Lower volume, more satisfaction: Insights on Guest Experience 2nd Quarter 2024 - Guest satisfaction has surpassed pre-COVID levels, but despite higher satisfaction, there was a slight 2.9% drop in review volume compared to Q2 2023.

Jul 18, 2024 • Hospitality

The future of hotel PMS in an omnichannel world - Welcome to the era of omnichannel integration, where a seamless, interconnected approach isn’t a luxury - it's a necessity.

Jul 12, 2024 • Hospitality

Latest threats and best practices for securing guest data - A new Shiji white paper explores the evolving landscape, highlighting emerging risks and effective strategies to protect guest data and ensure business resiliency.

Jul 3, 2024 • Hospitality

Radisson on the impact of visual content - Visual content management played a central role in Radisson’s digital transformation efforts, leading to a measurable increase in customer engagement and direct bookings.

Jul 2, 2024 • Hospitality