Booking.com’s review scoring gets a major update - The OTA is making significant changes to its review scoring system, prioritizing recent reviews over a simple average in its calculations.

Dec 13, 2024 • Hospitality

The impact of online reputation on hotel revenue - New data highlights the significant impact of online reputation on a hotel’s profitability, making effective management of online reviews and ratings crucial for revenue growth.

Feb 8, 2024 • Hospitality

The evolving landscape of hotel reviews - The hospitality industry is witnessing a transformative era in how reviews and guest feedback shape its dynamics.

Nov 30, 2023 • Hospitality

Shiji's Guest Experience Benchmark Q3 2023 - In this edition, Shiji ReviewPro analyses its largest data set to date: Over 3.3 million reviews of 9,500 hotels around the world.

Nov 15, 2023 • Hospitality

Booking.com still dominating hotel reviews - But Google is taking share from Booking.com when it comes to who generates the most hotel reviews.

Sep 21, 2023 • Hospitality

AI in Hospitality: The Guide to successful implementation - As AI reshapes the hospitality industry, hoteliers must understand its potential, and gain knowledge and insights to harness its transformative power.

Aug 11, 2023 • Hospitality

Booking.com continues to dominate online hotel reviews - The company collects almost half of all hotel reviews worldwide, followed by Google and Tripadvisor.

Jun 1, 2023 • Hospitality