Hoteliers must dig deeper into the profitability of demand - The hotel industry can be overly focused on gross revenues and not look closely enough at the profitability of different channels.

Jul 24, 2024 • Hospitality

Could Amazon become a major player in travel? - While the impact travel deals made on Prime Day results is unclear, the handful of offerings from big name brands begs a slew of questions.

Jul 24, 2024 • Hospitality

In travel, DTC (direct to consumer) feels more like ‘difficult to compare’ - New research highlights how overwhelmed customers feel when booking travel due to newfound proliferation of offers.

Jul 23, 2024 • Hospitality

Hoteliers accuse Booking.com of ‘unfair business practices’ - Hotrec members accuse the OTA of withholding guest data from hotel partners and preventing hotels from offering better rates on their own websites.

Jul 18, 2024 • Hospitality

Booking.com's countermove to rate parity - Rather than resorting to retaliation, the company has adopted a strategy of "algorithmic persuasion" that focuses on influencing and guiding hoteliers' behavior rather than simply punishing them.

Jul 17, 2024 • Hospitality

Expedia launches new One Key credit cards - Designed to complement Expedia's One Key loyalty program, the new cards offer more flexibility, savings and rewards for U.S. travelers.

Jul 17, 2024 • Hospitality

Hilton and Small Luxury Hotels Of The World expand partnership - Alliance expands the reach of boutique hotels to Hilton's loyal clientele, remarkably changing the global landscape for independent hotels.

Jul 10, 2024 • Hospitality

How OTAs comply with California's junk fee law - Booking.com, Airbnb, and Expedia/Vrbo are all complying with California's new junk-fee transparency law, but their approaches vary widely.

Jul 4, 2024 • Hospitality