The disruption in hotel distribution - HEDNA's latest 'State of Distribution' report highlights strategic decision-making, tech prioritization, reducing manual tasks, restructuring, and education.

Jun 20, 2024 • Hospitality

EU's Digital Markets Act (DMA) changes Google Search, but not as hoteliers expected - The new legislation was intended to level the digital playing field for hotels, but so far it seems to be having the opposite effect.

Jun 18, 2024 • Hospitality

Hoteliers not happy with Booking.com's new prepayment policy - The OTA has begun to eliminate prepayment plans from hotels and replace them with Payments by Booking (PbB) - at a much higher cost.

Jun 17, 2024 • Hospitality

Travel agents are back - Millennials and Gen Zers in particular are fueling a travel boom - but they don't want to plan their own trips.

Jun 17, 2024 • Hospitality

There is no single version of a Booking.com landing page - The company is famous for its experimentation process, which results in quadrillions of variations of its Booking.com landing page at any given time.

Jun 13, 2024 • Hospitality

Skyscanner reports significant growth in Indian market - India emerges as one of Skyscanner's top five markets, driven by a surge in both international and domestic travel searches.

Jun 13, 2024 • Hospitality

Booking.com delays launch of virtual credit card in Greece - The company backs down after uproar over adding virtual card commission to existing taxes for Greek hoteliers.

Jun 13, 2024 • Hospitality

Top travel apps collect user data without permission - From Booking.com to Airbnb to Hilton to Radisson, travel apps are exploiting user data, often without telling them.

Jun 12, 2024 • Hospitality