Future shaping hospitality design trends - Hotels will continue to integrate tech-forward amenities and offerings as a way to set themselves apart.
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McKinsey's take on luxury hospitality customer experience - Luxury hospitality begins with a signature property, but a well-situated, beautifully designed hotel is only a start.
Mar 19, 2024 • Hospitality
When hospitality meets haute couture - Around the globe, airlines and hotels are collaborating with top fashion houses to reshape brand narratives.
Feb 16, 2024 • Hospitality
Hyper-personalization, the future of hotel marketing - Data-driven approach allows hotels to anticipate the needs and desires of guests, offering a level of service that goes beyond the basic.
Feb 12, 2024 • Hospitality
Hoteliers emphasize importance of investing in people - Investing in staff is equally as important as earmarking capital expenditures, although the return on such investment might be harder to quantify.
Feb 8, 2024 • Hospitality
Gamification in the hospitality industry - With the rise in popularity of the gaming industry, more hospitality businesses have found that incorporating gamification in their operations appeals to a younger generation of customers.
Feb 7, 2024 • Hospitality
Luxury hospitality’s secret sauce - True luxury doesn't come from glitz. It is generated by the 10% extra effort a team delivers beyond already high standards.
Feb 5, 2024 • Hospitality
Unboxing the hotel room - That moment when your guest first opens the door to her guest room post check-in might seem routine, but is it?.
Jan 30, 2024 • Hospitality
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