Four ways luxury hotels level up hospitality - Any hotel, regardless of its size or budget, can duplicate these efforts to achieve the same level of guest loyalty and satisfaction.

Nov 30, 2023 • Hospitality

The wholehearted traveler - Travelers in 2024 are seeking purpose, meaning, impact, and connection through travel - as a result, they are more open to experiential travel.

Nov 29, 2023 • Hospitality

How to enhance guest loyalty through personalized experiences - The hospitality industry thrives on providing customers with experiences designed around their preferences.

Nov 16, 2023 • Hospitality

Improve your hotel guest experience with personalized hospitality - Keep reading to discover how to add that unique touch to your product and services.

Oct 31, 2023 • Hospitality

Best 15 ideas to enhance hotel guest experience - The better the experience, the more likely guests are to leave a review, which in turn generates more traffic. It’s a win-win.

Oct 13, 2023 • Hospitality

Hoteliers must anticipate evolving traveler needs - Seven in 10 travelers are “much more likely” to choose and remain loyal to the hotel brands they see as being preference-led, according to the latest ISHC survey.

Oct 11, 2023 • Hospitality

Cendyn acquires PUSHTech - The acquisition of PUSHTech, a pioneer in hotel CRM services, reinforces Cendyn’s dedication to growth and advancement in the CRM landscape.

Oct 11, 2023 • Hospitality

Self-directing the hotel room experience - The guest experience is evolving. New expectations, new travel styles, and with that, new innovations - especially in the hotel room.

Jun 21, 2023 • Hospitality