Hotels make emotion the new brand standard - Many hotels are fine-tuning what their brands stand for and how they communicate that message to guests.

Jan 13, 2023 • Hospitality

The new era of guest service isn’t just coming - it’s already here - The future of guest engagement is predominantly informed by word-of-mouth marketing shared across digital mediums.

Jan 13, 2023 • Hospitality

Hospitality lessons from a Michelin-star restaurateur - Hospitality is about relationships. Being intentional in pursuit of those relationships is everything.

Jan 11, 2023 • Hospitality

Hotels have to put digital payment first - Popularity of digital wallets, contactless payments, and Buy Now Pay Later methods has accelerated.

Jan 10, 2023 • Hospitality

The future of travel is frictionless - Travelers are looking for a combination of technology- and human-led solutions to reduce travel’s greatest stressors.

Dec 5, 2022 • Hospitality

Guide to switching to a digital guest directory - Improve the guest experience by joining the digital age and turning your traditional guest directory into an in-room tablet.

Dec 1, 2022 • Hospitality