Kayak launches AI test lab - The launch of Kayak.ai signals the company’s push to personalize travel booking through conversational, real-time AI features.

Apr 14, 2025 • Hospitality

How predictive intelligence rewrites guest retention - While generative AI dominates headlines, predictive AI delivers the strategy hotels need to anticipate guest behavior, personalize incentives and optimize engagement.

Apr 11, 2025 • Hospitality

The hidden power of the human voice in hotel bookings - Why the voice channel still outperforms OTAs - and how smart hoteliers are turning calls into revenue.

Apr 11, 2025 • Hospitality

Why email capture rate should be your top priority in 2025 - Unlock more direct bookings, personalized guest experiences, and higher revenue with a smarter email strategy.

Apr 11, 2025 • Hospitality

New ways AI helps keep business information trustworthy - Google on how AI is helping it catch suspicious edits and fake five-star reviews.

Apr 11, 2025 • Hospitality

Europe's hotel market faces new challenges in 2025 - Post-pandemic growth gives way to tariffs, economic fears, and market volatility.

Apr 10, 2025 • Hospitality

Duetto acquires hotel benchmarking platform HotStats - Strategic acquisition combines financial benchmarking and AI-driven insights for comprehensive profitability solutions in hospitality.

Apr 10, 2025 • Hospitality

San Francisco market finally starts to rebound - Rebound driven by an improved convention center, a resurgence of international demand and a burgeoning AI sector, according to JLL report.

Apr 10, 2025 • Hospitality