Shaping the future of luxury hospitality - As hotel guests seek more personalized experiences, the industry is shifting its perspective to "delivering tailored, high-quality stays".

Dec 13, 2024 • Hospitality

The importance of digital keys in Apple Wallet for Hotels - Digital keys integrated into Apple Wallet are revolutionizing the hospitality industry, offering unparalleled convenience and a seamless guest experience.

Dec 13, 2024 • Hospitality

PwC: 2025 UK hotel market outlook - Below-average UK GDP growth could boost inbound tourism with the UK's relative affordability for international travelers.

Dec 13, 2024 • Hospitality

Booking.com’s review scoring gets a major update - The OTA is making significant changes to its review scoring system, prioritizing recent reviews over a simple average in its calculations.

Dec 13, 2024 • Hospitality

How to run a hotel with 80% less staff - A 168-room hotel has shared how it successfully operates with a highly streamlined staff, leveraging a tech platform it implemented last year.

Dec 12, 2024 • Hospitality

Europe gains pricing control as hotels tackle rate parity - European hotel market leads in price parity, outperforming OTAs and metasearch engines with more aggressive pricing.

Dec 12, 2024 • Hospitality

Why AI can never compete with travel agents - Yes, ChatGPT is great for sifting through information, but it can’t replace the human touch when it comes to booking a holiday.

Dec 12, 2024 • Hospitality

Booking.com expects significant savings from its "transformation" - The company expects to achieve annual savings of up to $450 million as a result of the organizational changes announced in early November.

Dec 12, 2024 • Hospitality