Why AI can never compete with travel agents - Yes, ChatGPT is great for sifting through information, but it can’t replace the human touch when it comes to booking a holiday.

Dec 12, 2024 • Hospitality

Europe gains pricing control as hotels tackle rate parity - European hotel market leads in price parity, outperforming OTAs and metasearch engines with more aggressive pricing.

Dec 12, 2024 • Hospitality

How to run a hotel with 80% less staff - A 168-room hotel has shared how it successfully operates with a highly streamlined staff, leveraging a tech platform it implemented last year.

Dec 12, 2024 • Hospitality

Skyscanner unveils new ad platform - Building on the success of Skyscanner's existing native ad formats, the platform introduces an advanced ad server and ad manager.

Dec 12, 2024 • Hospitality

The soft power of quiet luxury - More affluent travelers are tired of ostentatious luxury and are seeking understated, mindful and personalized experiences.

Dec 11, 2024 • Hospitality

Hotels expand beyond traditional room sales - Hotels are revolutionizing booking systems, ushering in a more innovative and profitable era of hospitality.

Dec 11, 2024 • Hospitality

Increase guest engagement with advanced marketing technology - Turning guests into loyal advocates requires more than impeccable service - it requires harnessing the power of modern marketing technology.

Dec 11, 2024 • Hospitality

How digital experience shoppers are shaping retail - Technology-driven shopping is moving from niche to mainstream, forcing retailers to rethink their strategies.

Dec 10, 2024 • Hospitality