OTAs must remain agile amid rapid change - While AI helps OTAs roll out features faster, errors in travel bookings or customer service can cause major customer stress.

Nov 22, 2024 • Hospitality

2025 hotel demand growth 'muted,' says PwC - Business travel demand at U.S. hotels should increase year-over-year in 2025, but overall demand growth will be "muted" due to softening leisure travel.

Nov 22, 2024 • Hospitality

Booking.com’s DMA approach: A bit more transparency, but not much else - There is considerable room for improvement, especially in ensuring fair hotel rankings, platform responsibilities, booking options, and data sharing.

Nov 21, 2024 • Hospitality

Is hidden technology the new luxury? - There is a new trend that is changing the way companies design their spaces: shy tech.

Nov 21, 2024 • Hospitality

STR lowers US lodging forecast for this year and next - The Trump administration's looser fiscal policy could provide a temporary boost to the economy, but tariffs and immigration policies could slow growth later.

Nov 21, 2024 • Hospitality

Airbnb urges Barcelona to reconsider crackdown on tourism rentals - The only winner from Barcelona's war on short-term rentals is the hotel industry, Airbnb claims.

Nov 19, 2024 • Hospitality

Marriott to cut hundreds of corporate jobs - Marriott International will lay off 833 employees at its headquarters in Bethesda, Maryland, by early January, the company confirmed.

Nov 19, 2024 • Hospitality

Luxury brands lose ground with younger audience - Luxury market growth is flattening out, according to the latest findings from global consulting firm Bain & Company.

Nov 19, 2024 • Hospitality