Are digital gratuities the way to go for hospitality industry? - Industry executives say ‘no’ to mandatory tipping, but wonder who carries cash anymore.

Apr 26, 2023 • Hospitality

How Mandarin Oriental brings more leisure into the mix - The luxury brand is taking a more active approach to the leisure market as demand grows in that segment.

Apr 20, 2023 • Hospitality

Hotel guests want more than cake for special occasions - Travelers looking to commemorate a special occasion these days are looking to go well beyond the basics.

Mar 30, 2023 • Hospitality

Accor increasingly looking to non-room revenue growth - With its lifestyle brands, the share of wallet is much more geared to spending time in hotels and on experiences.

Mar 30, 2023 • Hospitality

Increasing relevance and profitability in the hotel lobby market - That snack void is being filled by retail lobby markets that offer popular products that sell quickly and drive revenue for hotels.

Mar 29, 2023 • Hospitality

Say goodbye to daily hotel room cleaning - The pandemic put a pause on many hotels’ guaranteed once-a-day cleanings. Now many of them are making the change permanent, even saying guests prefer it.

Mar 27, 2023 • Hospitality

How the world’s best hotels make you happy - How luxury hotel designers provide that unexplainable sense of relaxation and happiness.

Mar 23, 2023 • Hospitality

Inside the quiet rise of vegan-friendly hotels - Identifying as vegan is no longer just about consuming a diet that excludes all foods of animal origin.

Mar 22, 2023 • Hospitality