Luxury hotels are adding more and more guest experiences - From cooking with a Michelin-star chef to taking a chauffeured shopping spree in Singapore, hotels and resorts are offering ever-more-lavish activities for guests.

May 14, 2024 • Hospitality

Cornell Research: Successful service branding - Hospitality brands today face a brutally competitive environment characterized by a “sea of sameness” that threatens to drive all brands in a race to the bottom.

May 13, 2024 • Hospitality

Tripadvisor lowers outlook - The company offered a muted outlook across its major businesses, and attributed the softness to changes in Google’s travel search results pages.

May 10, 2024 • Hospitality

Lessons in business innovation from elBulli - How chef Ferran Adrià and his restaurant team balanced innovation with business objectives at its legendary restaurant outside of Barcelona.

May 8, 2024 • Hospitality

Quiet luxury accommodation - “IFYKYK” is the unspoken acronym for quiet luxury. It has sprawled beyond HBO’s ‘Succession’ fashion and is now very much the center of travel.

May 2, 2024 • Hospitality

Travel + Leisure's list of best new hotels in 2024 - The 2024 It List spotlights hidden gems and reborn icons across the globe, as well as luxury cruises for the first time.

Apr 18, 2024 • Hospitality

Hilton looks to partnerships in experiential travel push - Hilton Honors members seek more experiences, and offering these will foster loyalty and increase Hilton's share of their spending.

Apr 18, 2024 • Hospitality

Hotels need to think local - Get this right and guests no longer feel like they’re staying in a hotel; they feel like they’re living in the area temporarily (which is what they want).

Apr 15, 2024 • Hospitality