Do you want ‘classic luxury’ or ‘lifestyle luxury’? - Travelers face a ‘confusing sea of sameness’ as new hotel brands keep popping up, with hotel executives insisting each of them has a different “brand essence”.

Dec 13, 2023 • Hospitality

How U.S. hotels are failing their customers - Impersonal hotel chains, terrible service and too much smart tech – US hotels are letting their customers down.

Dec 13, 2023 • Hospitality

Marriott makes events more neuro-inclusive for attendees - Large-scale events will now have accessibility measures like quiet rooms and real-time captioning to accommodate attendees in the neurodivergent community.

Dec 11, 2023 • Hospitality

European hotel brand innovations to focus on profit margins - The general working scenario of the European real estate industry is “what can you do with a box that will not be an office?”.

Dec 1, 2023 • Hospitality

What guests really want isn't in their rooms - Why do hotels have so many amenities guests don't need – and why do they lack the amenities they want?.

Nov 28, 2023 • Hospitality

Accor's 2024 wellness travel trends - Travelers are seeking more than just a comfortable stay - they yearn for experiences that nurture their physical, mental, and emotional health.

Nov 24, 2023 • Hospitality

OpenTable's biggest dining trends in 2023 - OpenTable insights from the year compared to 2022 reveal shifts in diner behaviors and cravings.

Nov 16, 2023 • Hospitality

A look inside the new Raffles hotel in London - The Raffles, The Peninsula, Mandarin Oriental, Rosewood and Claridge are all betting big on London’s luxury market.

Nov 8, 2023 • Hospitality