U.S. hotel guest satisfaction scores up - Hotel management companies have started making serious investments in renovations, maintenance and staffing.
Hospitality.today™
Topics › Reputation Management
The competitive effects of online reviews on hotel demand - A new study investigates the impact of online reviews on hotel booking performance with a specific focus on the competitive effects of reviews.
Sep 7, 2023 • Hospitality
How to stay on top of your guest feedback - Guest feedback holds the key to unlocking invaluable insights that can drive operational improvements and enhance guest satisfaction.
Aug 23, 2023 • Hospitality
How to stay on top of your guest feedback - When it comes to running a successful hotel, keeping a finger on the pulse of guest feedback is an absolute must.
Jul 27, 2023 • Hospitality
With the explosion of AI, can hotel reviews still be trusted? - Artificial intelligence produces plausible verdicts on hotels, restaurants and tech in an instant.
Jul 17, 2023 • Hospitality
TrustYou unveils responseAI - New tool leverages artificial intelligence technology to generate automated responses to guest reviews.
Jul 17, 2023 • Hospitality
Most trusted brands in travel and hospitality - A new survey found the most trusted brands in travel and hospitality, with hotels and digital planning tools dominating the list for 2023.
Jun 2, 2023 • Hospitality
Booking.com continues to dominate online hotel reviews - The company collects almost half of all hotel reviews worldwide, followed by Google and Tripadvisor.
Jun 1, 2023 • Hospitality
JOIN 34,000+ HOTELIERS
Get our Daily Brief in your inbox
By submitting this form, you agree to receive email communication from Hospitality.today and its partners.