The future of revenue managers in the age of AI co-pilots - In the rapidly evolving landscape of hospitality revenue management, artificial intelligence has emerged not just as a tool, but as a potential co-pilot.

May 13, 2024 • Hospitality

Dynamic pricing doesn’t have to alienate your customers - Dynamic pricing, the practice of varying prices in response to shifting market conditions, has been in the news a lot recently, and not exactly for good reasons.

May 13, 2024 • Hospitality

Las Vegas hotels defeat price-fixing class action over room rates - The plaintiffs had not shown that the hotels had made any agreement with each other to fix prices.

May 13, 2024 • Hospitality

Hotels urged to calculate guest acquisition metrics carefully - Finding customers in the most cost-effective way possible remains one of the most pressing challenges for the hospitality industry.

May 2, 2024 • Hospitality

Could the use of algorithms to set hotel rates become illegal? - Several class action lawsuits allege that simply having access to algorithmic pricing information constitutes illegal collaboration between business rivals.

Apr 30, 2024 • Hospitality

Welcome to pricing hell - The ubiquitous rise of add-on fees and personalized pricing has turned buying stuff into a game you can’t win.

Apr 18, 2024 • Hospitality

Dynamic pricing is coming for everything in travel - Many companiees have been so focused on the potential for profits through increasingly complex fee structures that they haven’t stopped to think about whether they should.

Apr 4, 2024 • Hospitality

Predicting generative AI's impact on hotel revenue management - The impact of generative AI on revenue management processes is deep and multifaceted, promising to revolutionize how hotels optimize their revenue strategies.

Apr 4, 2024 • Hospitality