Unlocking the power of digital identities within your CRM data - Your hotel CRM provides a wealth of useful information about your guests’ digital identities.
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Topics › Technology
The state of hotel technology in 2023 - Don't be fooled by the latest hype but rather look at the specific guest journey of your property and offer solutions that will be relevant to your guests.
Apr 21, 2023 • Hospitality
Shiji expands connectivity with D-EDGE - The company is expanding its network of connectivity partners integrated with its next generation PMS, Shiji Enterprise Platform.
Apr 5, 2023 • Hospitality
Technology hotels should invest in to increase profit - An interview with Tina Markowitz, VP of Digital Marketing Media & Analytics at Cendyn about digitalization in the hospitality industry.
Mar 23, 2023 • Hospitality
Robots are changing the face of customer service - Robots like Hilton’s “Connie” are already handling guest experiences in hotels, restaurants, and shops around the world.
Mar 23, 2023 • Hospitality
Cendyn adds new CRM Analytics reporting feature to eInsight CRM - A simplified process to transform a hotel’s marketing data into actionable insights to help drive revenue.
Mar 22, 2023 • Hospitality
Hotels vs Airbnb: Winning the tech convenience game - Hospitality is in the business of selling convenience. Today, most convenience happens through a smartphone.
Mar 21, 2023 • Hospitality
Is automation killing hospitality or saving it? - ITB panelists see the future of automation as two-pronged, affecting both guests and employees.
Mar 15, 2023 • Hospitality
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