Is the hotel industry suffering from Stockholm Syndrome? - Despite technological advancements, many hoteliers cling to their outdated PMS, facing significant inefficiencies and limitations.

Jul 23, 2024 • Hospitality

Hotels cope with the aftermath of the global IT outage - Outage affected reservation systems, room locks and point-of-sale systems, causing widespread inconvenience to guests and staff.

Jul 22, 2024 • Hospitality

CBRE on AI's impact on hotels - Technological advances are likely to significantly change the relationships between hotel brands, third-party management companies, hotel owners, and OTAs and metasearch platforms.

Jul 18, 2024 • Hospitality

The future of hotel PMS in an omnichannel world - Welcome to the era of omnichannel integration, where a seamless, interconnected approach isn’t a luxury - it's a necessity.

Jul 12, 2024 • Hospitality

Artificial intelligence guide for hotels - AI in hospitality enhances hotel management and guest services by automating tasks, personalizing experiences, optimizing pricing, and improving efficiency.

Jul 11, 2024 • Hospitality

AI washing: Are buyers being misled? - AI washing is a marketing tactic that involves making misleading or exaggerated claims about a company's use of AI in its products or services.

Jul 11, 2024 • Hospitality

Ian Schrager doubles down on technology at PUBLIC Hotel - With Stayntouch PMS and Kiosk, PUBLIC Hotel streamlines check-in and check-out, increases staff efficiency, and provides 1-minute kiosk-based check-in for guests.

Jul 10, 2024 • Hospitality

The future of kiosks in the hospitality industry - As self-service tools benefit both guests and the hotel organizations that serve them, be prepared to see even greater growth of this technology in the hospitality industry.

Jul 10, 2024 • Hospitality