80% of U.S. travelers prefer hotels with self-service technology - When Americans travel, they increasingly prefer a highly digital, self-service experience for their hotel accommodations.

Jul 2, 2024 • Hospitality

Duetto on what’s next after sale to private equity - With the resources of its new owners, Duetto intends to accelerate its AI strategy, introduce new business lines and expand into additional markets.

Jul 1, 2024 • Hospitality

Cendyn and Glowing partner for hotel messaging - Cendyn CRM Integration with Glowing Connects All Messaging Platforms, Delivers Personalized Messaging and AI Recommendations Synced to Master Guest Profile.

Jun 26, 2024 • Hospitality

How much road is left in the journey? - According to a PwC survey, 76% of U.S. executives believe their companies won't survive the next decade if they don't adapt their business models.

Jun 25, 2024 • Hospitality

Hotels need to use AI to control labor costs - Because hospitality is a people-centric industry, AI can optimize staffing and enhance the guest experience.

Jun 12, 2024 • Hospitality

The Access Hotel Group acquires SHR - The acquisition gives the company a North American presence, advancing its goal to become a leading global provider of hotel solutions.

Jun 10, 2024 • Hospitality

Accor to implement Amadeus’ Central Reservation System - The company's mission is to move from an in-house legacy system to a world-class, open system that is scalable across all regions and enables future growth.

Jun 5, 2024 • Hospitality

Travelers do not use trip planning apps - OTAs are excited about travel planning tools, but we have yet to prove that there is real consumer demand for a dedicated tool.

Jun 5, 2024 • Hospitality