Hotels not dependent on platforms, says Booking.com - Booking.com's latest PR initiative tries to make the case that while concerns about companies becoming dependent on certain platforms may be valid, hotel distribution is certainly not.

Sep 17, 2024 • Hospitality

Hotels struggle to scale personalization efforts - Today's guests are looking for consistent and authentic interactions across all hotel experiences, beyond basic email and website interactions.

Sep 16, 2024 • Hospitality

Proposed hotel bill creates uncertainty in NYC - The newly proposed "Safe Hotels Act" may be stalled in the legislative process, but it is already impacting the financial stability and operating costs of today's hotels.

Sep 16, 2024 • Hospitality

Price matching: OTAs are doing it, should you? - With Expedia's investment in Automatic Rate Match, price matching has become critical to staying competitive, sending a strong signal to hotels to consider a similar approach.

Sep 16, 2024 • Hospitality

How hotel design trends are influencing residential spaces - The emerging crossovers and trends from hospitality into residential interior design are all about creating intentional connections.

Sep 16, 2024 • Hospitality

The rise of tourist taxes - From hotel stays to museum visits to national park admissions, paying extra for the privilege of being a tourist is becoming increasingly common.

Sep 16, 2024 • Travel

Be proactive about proactive hotel sales - The key to success lies in making proactive efforts a consistent part of daily routines and leveraging technology to improve efficiency.

Sep 16, 2024 • Hospitality

New Google Wallet features for travelers - The company is beta testing a new digital ID in Google Wallet that will now allow users to store a U.S. passport.

Sep 13, 2024 • Travel