Maximizing share of voice and prioritizing direct bookings - By understanding what drives a traveler's purchase, hotels can increase direct bookings and reduce reliance on third-party platforms.

Nov 14, 2024 • Hospitality

Hoteliers too ambitious about the future of direct bookings? - Skift's Hotel Distribution Outlook 2024 predicts that by 2030, direct digital channels will surpass OTAs as the main distribution method for hotels.

Nov 14, 2024 • Hospitality

Expedia boosts app user experience, loyalty offerings - The travel booking app now uses AI to summarize reviews and offer customers detailed property information.

Nov 14, 2024 • Hospitality

Americans are most likely to book hotels direct - By contrast, travelers from Indonesia and China are the least likely to book their hotel stay directly, according to a new report.

Nov 14, 2024 • Hospitality

Booking.com says it is now in compliance with EU's DMA - The company has adjusted its operations to comply with the regulation, including removing parity clauses in July.

Nov 14, 2024 • Hospitality

Why robotics is a game changer for restaurants - Amid labor shortages and rising costs, robotics is key to sustainable growth and efficiency in restaurants.

Nov 14, 2024 • Hospitality

Business travelers open to AI for basic tasks - The biggest concerns around AI cited by respondents were data security and accuracy, according to a new Amex GBT survey.

Nov 13, 2024 • Travel

Booking.com’s DMA deadline is approaching - Find out how the EU's Digital Markets Act affects Booking.com and what changes hoteliers can expect from the announcement on November 14th.

Nov 13, 2024 • Hospitality