Hotel revenue managers still seeking predictability - With travel segments recovering at different paces, it's a challenge for revenue managers to dig in and forecast the future.

Jul 25, 2024 • Hospitality

Intrepid Travel is making the leap into hotels - The company is venturing into lodging with an acquisition strategy that aims to improve the way its travelers experience hotels and accommodations.

Jul 24, 2024 • Hospitality

Luxury air travel gets personal - Offering a whole array of seats and experiences explicitly designed for people’s specific needs, Lufthansa is aiming to make air travel a truly personal experience.

Jul 24, 2024 • Travel

Fastest-growing U.S. business travel markets - Five U.S. markets have recently seen the fastest growth in business travel spending, according to American Express data.

Jul 24, 2024 • Travel

The first AI voice guest service agent for hotels - Meet KITT, THN’s AI-driven guest service agent that handles reservations and responds to guest queries.

Jul 24, 2024 • Hospitality

Could Amazon become a major player in travel? - While the impact travel deals made on Prime Day results is unclear, the handful of offerings from big name brands begs a slew of questions.

Jul 24, 2024 • Hospitality

Hoteliers must dig deeper into the profitability of demand - The hotel industry can be overly focused on gross revenues and not look closely enough at the profitability of different channels.

Jul 24, 2024 • Hospitality

In travel, DTC (direct to consumer) feels more like ‘difficult to compare’ - New research highlights how overwhelmed customers feel when booking travel due to newfound proliferation of offers.

Jul 23, 2024 • Hospitality