New York is too expensive to even visit - The city has cracked down on hotel construction and short-term rentals, with predictable results.

Nov 3, 2023 • Hospitality

The world of online travel as seen by Glenn Fogel - The head of Booking Holdings on how competition, regulation, and AI are changing travel and why he wants you to yell at AI chatbots, not humans.

Aug 6, 2024 • Hospitality

A TikTok ban would disrupt tourism marketing - Airlines, destinations, and hotels are major advertisers on TikTok, with Booking.com being TikTok’s biggest customer.

Mar 14, 2024 • Marketing

The consumer has changed, distribution has changed - Accor has discontinued the global distribution of static rates and now works exclusively with four online distributors - Expedia, Infinite, Webbeds and Hotelbeds - through direct connections.

Sep 17, 2024 • Hospitality

Booking.com subject to EU content rules - The European Union has confirmed the names of over a dozen platforms that will face the strictest level of regulation under its recently rebooted ecommerce rules.

Apr 26, 2023 • Hospitality

Booking.com taps ChatGPT for trip planning - The company is introducing a new AI Trip Planner that combines its own AI technology with OpenAI's ChatGPT API.

Jun 28, 2023 • Hospitality

Booking.com blames hotel, but customer isn't buying it - After sharing the ordeal online, hundreds responded they had experienced a similar situation in the past with Booking.com.

Mar 5, 2024 • Hospitality

OTAs continue to gain hotel booking ground in 2022 - New SiteMinder report reveals performance of OTAs, wholesalers, GDS's, tour operators, DMC's and hotel-owned websites.

Feb 20, 2023 • Hospitality