Booking.com warns of up to 900% increase in travel scams - The OTA is warning artificial intelligence is driving an explosion in travel scams.

Aug 23, 2024 • Hospitality

How Google’s new hotel bidding works - The shift to prepayment is significant, but it's also an opportunity to optimize your marketing and leverage guest data for better results.

Mar 6, 2025 • Hospitality

Airbnb is rethinking experiences, again - The company’s pause in onboarding new experiences has raised questions about its long-term strategy.

Apr 18, 2023 • Hospitality

Hospitality insights and predictions for 2024 - McKinsey expects a data revolution to take root across nearly every aspect of the hospitality industry in the coming years.

Dec 21, 2023 • Hospitality

Entitled American tourists expect perfect, optimized vacations - Entitlement and endless optimization have turned travel into an unfun bloodsport.

Jul 26, 2023 • Travel

Hospitality industry won't win 'junk fee' fight - The junk fee issue has gone mainstream and the hospitality industry has no choice in how to respond.

Aug 2, 2023 • Hospitality

The future of hotel distribution - Hotels are responding to the growing OTA dominance with a creative, multi-channel distribution strategy to attract customers cost-effectively.

Apr 9, 2024 • Hospitality

Google Hotels launches market comparison view - Google Business Profiles now has a featured that shows you how your hotel is priced against the competition in your area.

Jan 17, 2024 • Hospitality