OpenAI's impact on travel search and marketing - Does everybody understand that Google search is fundamentally dead within the next seven years? That everyone is going to AI?.
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Digital transformation in hospitality: Current status - A new report by PwC and NYU examines the state of play in hospitality technology innovation today.
Aug 29, 2023 • Hospitality
Hotels expand beyond traditional room sales - Hotels are revolutionizing booking systems, ushering in a more innovative and profitable era of hospitality.
Dec 11, 2024 • Hospitality
TikTok is coming for travel - The platform has become an influential force in travel discovery. Selling travel more directly would make it formidable.
Mar 8, 2024 • Marketing
The dark side of Booking.com: How scammers exploit the world’s leading travel platform - Weak security, fake Listings, and slow refunds - why travelers are losing money and trust.
Mar 11, 2025 • Hospitality
Review of the Expedia plugin for ChatGPT - The integration can make it significantly easier to research travel options and book a trip.
Mar 29, 2023 • Hospitality
Online hotel bookings have tipped again towards OTAs - Expedia, Booking.com and others have retaken more than half of all online hotel bookings in the recovery era.
Apr 11, 2023 • Hospitality
OTAs face headwinds from a slowdown in travel - Booking.com and Expedia are experience slowing travel growth as cash-strapped consumers become more cost-conscious and seek "value play" vacations.
Sep 13, 2024 • Hospitality
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