The future of hotel PMS in an omnichannel world - Welcome to the era of omnichannel integration, where a seamless, interconnected approach isn’t a luxury - it's a necessity.

Jul 12, 2024 • Hospitality

Hotels.com faces backlash for rewards program changes - For die-hard Hotels.com fans, Expedia's One Key rewards program is a step down from the booking site’s previous rewards model.

Aug 1, 2023 • Hospitality

Spain's watchdog fines Booking.com €413 million - The country’s competition watchdog fined Booking.com a record 413 million euros for "abusing its dominant position" over the past five years.

Jul 31, 2024 • Hospitality

Expedia, Kayak first in travel with plugins for ChatGPT - The two companies have created plugins for ChatGPT so the platform can access their data when responding to inquiries from users.

Mar 24, 2023 • Hospitality

Re-imagining hotel marketing - As the hospitality industry becomes more competitive, the role of the sales and marketing department has never been more crucial.

Jun 8, 2023 • Hospitality

Building a profitable hotel distribution strategy - Guest lifetime value and ease of booking early in the booking process key factors in hotel distribution strategies.

Aug 27, 2024 • Hospitality

Travel in America is a crapshoot, and it won’t get better anytime soon - Hundreds of thousands of people who expected to travel this week found themselves stuck in an airport.

Jul 3, 2023 • Travel

Travel in America is a crapshoot, and it won’t get better anytime soon - Hundreds of thousands of people who expected to travel this week found themselves stuck in an airport.

Jul 3, 2023 • Travel

China’s disappointing Golden Week holiday - Travel came in below official forecasts, showing that Chinese consumers aren’t ready to fully start spending again amid a stumbling economy.

Oct 10, 2023 • Travel