Amazon picks BCD Travel, keeps CWT’s RoomIt for lodging - Amazon is moving to BCD Travel from CWT, although the latter will continue to provide lodging services to the retailing giant.

Mar 3, 2023 • Travel

Travel agents embrace generative AI - Generative AI is already proving helpful for leisure-focused travel agencies, and its potential is enormous.

Sep 7, 2023 • Hospitality

Expedia CEO calls out rival Agoda - OTAs aren’t supposed to undercut the rates posted on official hotel websites - but Agoda does it everyday with the help of non-public rates provided by hotels.

May 31, 2023 • Hospitality

Technologies and strategies shaping direct hotel bookings - Recent research highlights the technologies and strategies shaping the future of direct bookings, such as AI-driven engines and mobile transactions.

Oct 31, 2024 • Hospitality

Google launches new tool to drive direct hotel bookings - Performance Max for travel goals can help hoteliers reach more guests and drive more bookings across all Google channels.

Mar 8, 2023 • Marketing

Booking.com confirms phishing attack, raising concerns over possible data breach - The OTA is still dealing with the ongoing impact of this incident, and the company’s investigation is ongoing.

Nov 14, 2023 • Hospitality

Marriott to cut hundreds of corporate jobs - Marriott International will lay off 833 employees at its headquarters in Bethesda, Maryland, by early January, the company confirmed.

Nov 19, 2024 • Hospitality

There is something wrong at Booking.com - Many Booking.com accommodation partners have faced silence from the company as they’ve chased payments for months while struggling to keep businesses afloat.

Oct 4, 2023 • Hospitality