Business travel not going back to normal - ever - The days of high-flying, big-spending business travel may be over for good, according to a new report by research company Morning Consult.

Apr 25, 2023 • Travel

The things hotels still can’t get right - Airlines get grief for service shortfalls two years into the travel surge, but hotels are struggling too.

Jul 13, 2023 • Hospitality

The future of travel, according to McKinsey - The industry is set to make a full recovery by the end of 2024, after losing 75 percent of its value in 2020. Here’s what you should know about the journey ahead.

Jun 10, 2024 • Travel

Entitled American tourists expect perfect, optimized vacations - Entitlement and endless optimization have turned travel into an unfun bloodsport.

Jul 26, 2023 • Travel

Booking.com warns of up to 900% increase in travel scams - The OTA is warning artificial intelligence is driving an explosion in travel scams.

Aug 23, 2024 • Hospitality

A fascinating look into Google's hotel ecosystem - How the search giant is facilitating a shift back to direct bookings while still reaping the rewards of the billions of ad dollars still coming in from Booking, Expedia.

May 28, 2024 • Hospitality

Airbnb is rethinking experiences, again - The company’s pause in onboarding new experiences has raised questions about its long-term strategy.

Apr 18, 2023 • Hospitality

Expedia pulls hotel content from Hopper - The company is pulling its hotel and vacation rental supply from Hopper, charging the rival OTA with taking advantage of consumers.

Jul 13, 2023 • Hospitality