Trip.com tries to balance AI reliability and innovation - Even as more than 70% of its customer requests are currently handled by AI chatbots, Trip.com remains cautious about the commercial implementation of AI.

Jun 9, 2023 • Travel

Google's AI to power virtual travel agent from Priceline - The OTA aims to debut a more sophisticated chatbot for planning trips and hotel suggestions that are like "a personal concierge" tailored to users.

Jun 7, 2023 • Travel

AI can help you plan your next trip - if you know how to ask - Experts weigh in on the best ways to use tools like ChatGPT for travel - and how to avoid being duped by AI “hallucinations”.

Jun 6, 2023 • Travel

Travelers wary of accepting AI assistance - While there is a definitive lack of trust among travelers using AI, many may not even realize they’re already using an AI service to help them plan travel.

Jun 1, 2023 • Travel

Microsoft adds Tripadvisor to its travel plugins - The company is continuing to move fast in integrating OpenAI’s artificial intelligence technology across its travel services.

May 31, 2023 • Travel

Google on using generative AI for travel inspiration and discovery - The company released an open-source demo for developers to experiment with and better understand how AI is deployed in travel apps.

May 31, 2023 • Travel

7 best ChatGPT plugins for travel - The public is gradually utilizing ChatGPT for more real-world purposes, including travel planning.

May 30, 2023 • Travel

Travel’s ChatGPT adventure raises hopes and questions - Will large language models be more help to startups trying to elbow their way to bigger market shares? Or will they further entrench the largest companies?.

May 30, 2023 • Travel