Airline held liable for its chatbot giving passenger bad advice - When Air Canada's chatbot gave incorrect information to a traveller, the airline argued its chatbot is "responsible for its own actions".

Feb 26, 2024 • Travel

American Airlines is making it harder to rack up frequent-flier miles - The airline will soon stop letting customers earn frequent-flier miles when they book trips on third-party travel sites.

Feb 23, 2024 • Travel

Delta’s revenues from premium travel surged in 2023 - Ever since the pandemic, Delta Air Lines has gone all in on the premium traveler - a move that paid off.

Feb 22, 2024 • Travel

European corporates increase spending on flights - European companies are “willing to accept” higher travel prices with more business travelers now flying in business class cabins.

Feb 14, 2024 • Travel

Ryanair hits out at Booking.com - The airline said several online travel agents suddenly removed its flights off their platforms without warning.

Jan 4, 2024 • Travel

IATA expects banner year for travel in 2024 - With travel demand booming in North America, the Middle East and Europe, the airline sector has mostly recovered from the unprecedented hit suffered during the Covid-19 pandemic.

Dec 7, 2023 • Travel

Amex GBT projects 2024 global airfares to stabilize - The TMC projects 2024 business-class fares within North America to increase 0.8% year over year, with economy-class fares inching up 0.3%.

Dec 7, 2023 • Travel

Ryanair steps up campaign against OTAs - Ryanair today stepped up its war of words against online travel agencies by listing firms the budget airline claims are overcharging consumers.

Nov 29, 2023 • Travel